If you need to contact us with any questions, just call toll free 877.538.6568 or send us an email, custservice@care4u.com. We'll respond as quickly as possible if we aren't able to help immediately. We're always ready to answer questions about products, their assembly and use or to help with purchasing or returns. Phone: 877.538.6568 Email: custservice@care4u.com Regular Mail, United States Postal Service Customer Service Care4U PO Box 377 Wayne, NJ 07474